Master Marketplace Disclaimer

Important notice governing use of the Thunder EV Charging Hub marketplace, technology platform, and related services.

Important notice

Thunder EV Charging Hub is a marketplace platform, technology platform, product discovery platform, lead generation platform, and order facilitation platform.

Unless explicitly stated otherwise, Thunder EV Charging Hub is not:

for products listed by third-party vendors, distributors, manufacturers, associates, dealers, or suppliers.

Warranty disclaimer

All warranties are provided solely by the respective manufacturer, OEM, brand owner, authorized distributor, or vendor.

Thunder EV Charging Hub does not independently provide product warranties unless explicitly stated on the product page.

Warranty coverage, warranty periods, warranty exclusions, spare parts, repair obligations, replacement obligations, AMC commitments, and service commitments remain solely the responsibility of the manufacturer/vendor.

See also our Warranty Policy.

Returns, replacements & refunds

Return requests, replacement requests, manufacturing defect claims, warranty claims, repair requests, and technical support requests are governed by the policies of the respective manufacturer/vendor.

Thunder EV Charging Hub acts only as a facilitator for communication and request routing.

Final approval or rejection of any warranty claim, return request, replacement request, or repair request shall be determined by the manufacturer/vendor.

See our Refund, Return & Cancellation Policy.

Product liability disclaimer

Thunder EV Charging Hub shall not be liable for:

These responsibilities belong to the manufacturer/vendor.

AI disclaimer

Thunder EV Charging Hub may use artificial intelligence (AI), machine learning (ML), OCR, LLMs, automated product extraction, automated classification, and automated recommendations to process brochures, PDFs, images, specifications, quotations, project estimations, and ROI calculations.

AI-generated information may contain inaccuracies, omissions, interpretation errors, incorrect specifications, incorrect images, incorrect categorization, or incomplete information.

Users, vendors, and administrators are responsible for validating information before relying upon it. Thunder EV Charging Hub shall not be liable for decisions made based on AI-generated content.

ROI & project estimation disclaimer

Any EV charging infrastructure recommendations, ROI calculations, profitability estimates, transformer sizing, charger sizing, subsidy guidance, project feasibility reports, revenue projections, and financial estimates are indicative only.

Actual results depend on site conditions, utility approvals, electricity tariffs, market demand, vendor pricing, government policies, and equipment performance.

Thunder EV Charging Hub does not guarantee financial returns, profitability, or investment outcomes. Home / private charger estimates exclude ROI.

Third-party disclaimer

Thunder EV Charging Hub may integrate with payment gateways, banks, Zoho, WhatsApp, Telegram, Arattai, logistics providers, EV CMS providers, and government systems.

Thunder EV Charging Hub is not responsible for outages, delays, failures, security incidents, or inaccuracies caused by third-party systems.

Customer acknowledgement at checkout

Before completing a purchase, customers must acknowledge that warranty, replacement, repair, service, product liability, and manufacturer obligations are the responsibility of the respective manufacturer/vendor unless explicitly stated otherwise.

Related policies

Last updated: June 2026